Terms of Service

1. Introduction

Welcome to eSIM Store. These Terms of Service ("Terms") govern your use of our website at https://example.com and our eSIM services. By accessing or using our services, you agree to be bound by these Terms.

eSIM Store is operated in accordance with Norwegian law. These Terms constitute a legally binding agreement between you and eSIM Store.

2. Definitions

• "Service" refers to the eSIM products and related services provided by eSIM Store
• "eSIM" refers to an embedded SIM that allows you to activate a cellular plan digitally
• "User" or "You" refers to any individual or entity using our Service
• "Account" refers to your registered account on our platform
• "Order" refers to a purchase of an eSIM product through our Service

3. Eligibility

To use our Service, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have a device that supports eSIM technology
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our services under applicable law

4. Account Registration

You may purchase eSIMs as a guest or create an account. If you create an account:

• You must provide accurate and complete information
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorized access
• You are responsible for all activities under your account

5. eSIM Products and Services

5.1 Product Description

We offer prepaid eSIM data plans for various countries and regions. Each plan includes:

• A specified amount of data (e.g., 1GB, 5GB, 10GB)
• A validity period during which the data can be used
• Coverage in specified countries or regions

5.2 Delivery

Upon successful payment, your eSIM will be delivered instantly via email. The email will contain a QR code and activation instructions. Delivery is digital only; no physical product will be shipped.

5.3 Activation

5.4 Device Compatibility

It is your responsibility to verify that your device supports eSIM technology before making a purchase. We provide general compatibility information, but cannot guarantee compatibility with all devices or carrier configurations.

6. Pricing and Payment

All prices are displayed in USD and include applicable taxes. We accept major credit cards, debit cards, and other payment methods as displayed at checkout.

• Prices may change without notice; the price at time of purchase applies
• Payment is processed securely through Stripe
• Your order is confirmed only after successful payment
• We reserve the right to refuse orders at our discretion

7. Refunds and Cancellations

Please see our Refund Policy for complete details. Key points:

• Before Activation: Full refund available within 14 days of purchase
• After Activation: No refunds are available once the eSIM is activated
• Technical Issues: If the eSIM fails to work due to our error, we will provide a replacement or refund

8. Acceptable Use

You agree not to:

• Use our Service for any illegal purpose
• Resell or redistribute eSIMs without authorization
• Attempt to circumvent data limits or fair use policies
• Use the Service in a way that disrupts network operations
• Share your account credentials with others
• Provide false information during registration or checkout
• Engage in fraudulent activity

9. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of eSIM Store or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or reproduce any content without our written permission.

10. Disclaimers and Limitations

10.1 Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted availability. Network coverage and speeds depend on local carriers and may vary by location.

10.2 Limitation of Liability

To the maximum extent permitted by Norwegian law:

• Our liability is limited to the amount you paid for the specific eSIM
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for third-party network issues or outages

10.3 No Warranty

Our Service is provided "as is" without warranties of any kind, except as required by Norwegian consumer protection law (Forbrukerkjøpsloven).

11. Governing Law and Disputes

These Terms are governed by the laws of Norway. Any disputes shall be resolved through:

1. Negotiation: We encourage you to contact us first to resolve any issues
2. Consumer Complaints: Norwegian consumers may file complaints with Forbrukerrådet (Consumer Council)
3. Courts: Disputes shall be subject to the exclusive jurisdiction of Norwegian courts

EU consumers may also use the Online Dispute Resolution platform at:ec.europa.eu/odr

12. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or website notice. Continued use of our Service after changes constitutes acceptance of the modified Terms.

13. Termination

We may suspend or terminate your access to our Service if you violate these Terms. You may close your account at any time by contacting us. Termination does not affect already-purchased eSIMs or your rights under Norwegian consumer law.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

For questions about these Terms, please contact us: